Brokers, We Want to Hear From You!

We’re interested in hearing from you, brokers! As we continue to grow, it’s important to us that any changes that we implement – however big or small – are always for the betterment of our users’ experience. That said, your feedback is critical every step of the way.

We invite you to participate in this short survey; it will take no more than 5 minutes of your time, we promise! Tell us how we’re doing, where we can improve, and most importantly, what we can provide to help you:

Take the Survey

So don’t be shy, we want to hear from you! You can also reach us at (800) 560-3544 or feedback@officespace.com.

Why Brokers Won’t Return Entrepreneurs’ Calls

It’s a common complaint among entrepreneurs looking for office space. Why don’t brokers call them back? The truth is that the majority of brokers do return inquiries.

At OfficeSpace.com, we’ve found that how you phrase your initial request about space has a huge impact on whether or not you get a response. After analyzing 10,000 email requests in the last six months, here’s what we’ve determined to be the top three types of requests that do not get responded to quickly.

The wishy-washy entrepreneur  

When inquiring on a space, you have a wide range of what will work for you. You may have a huge range of space that you might need, and you don’t say when you need the space. You might need it right away or you might need it in six months. It can be fully built-out space or a wide-open bullpen.

While you might get lucky with a broker who is willing to spend the time extra time talking to you and helping you figure out what you truly need, most brokers won’t know how to prioritize their response for you as they fear you are not serious or that you will require a lot of work.

The short-term entrepreneur  

You request a month-to-month lease or something short term (less than one year). If you’re requesting a short-lease term you might as well be saying please do not call me back as far as a broker is concerned. This is fine to request if you are looking at a sublease or executive suite, but it’s not realistic for most landlords, so brokers will not want to waste their time with you.

The secretive entrepreneur

You don’t include enough personal information like your full name, company and any further details or descriptions of what the business use is for the space you’re inquiring about. The only thing you tell the broker is that details on the company are “under wraps.”

Brokers tend to de-prioritize these kinds of inquiries, because it gives them the impression that your business could be dangerous or illegal, which is obviously something the landlord would not allow in their building.

While it’s normal for entrepreneurs to want to keep details of their companies private for competitive reasons, there needs to be a balance with providing the necessary details for landlords. They will want to see financials and even a business plan if you are a startup with no track record.

Best practices

Based on our analysis, providing your full name, company name and specific details are ideal. For example, you might say that you are currently in a 5,000 square-foot space and are looking for bigger space, need a kitchen, two conference rooms and access to storage.

You can also count on a faster call back by including details that show that you’re an established company or what your timing is. You don’t need to divulge all your information, just enough to make the broker know that you are serious.  It’s not imperative that you sound like you know everything, just that you are serious.

So, the next time you spend the time to make the calls or emails to a broker, remember to give enough details and be thoughtful to get the fastest response back.

To get more answers to common tenant-related questions, visit our FAQ page.

This article was written by Susie Algard and  originally featured on Entrepreneur.com. See original source here: http://www.entrepreneur.com/article/235894

Creating Productive Office Space in 5 Easy Steps

Let the Sunshine In! – Adjusting Light and Temperature

These may seem like basic necessities for any office space, but the benefits of maximizing their potential are often overlooked. While people are naturally more enthusiastic when they’re comfortable in their environment, as no employee wants to be stuck in a sweltering, dark space, recent studies have shown that fine tuning these two factors can actually have a direct impact on a person’s levels of motivation and fatigue – two key elements of workplace productivity.

For example, one study tested subjects with both daylight and artificial light throughout the course of several days. From that, they found that those who had daylight exposure had significantly better performance than those with artificial light exposure by  the second day. Additionally, another study from Cornell showed results indicating that office productivity actually improves as room temperatures approach a predicted thermal comfort zone.

When considering your space, it is important to learn the details of how the HVAC system works so that temperatures can be adjusted according the day and season (as opposed to leaving the settings at a fixed point, as found in many workplaces). Additionally, employees should be situated near spaces with as much natural lighting as possible, particularly if their work quality is heavily reliant on productivity markers. As the cold reign of noisy, blinkering fluorescent lighting comes to an end, many innovative new lighting options have appeared, including those that serve emulate sunlight itself – which are often useful options to invest in if your work space lacks access to natural lighting.

Turn Down For What? Better Office Productivity!

While it’s true that some of us are more sensitive to noise than others, it’s generally agreed upon that excessive noise is a distraction to most people while trying to work. Unsurprisingly, studies have been performed where up to 99% of those sampled reported that their concentration was negatively affected by various office noises, such as incessantly ringing telephones and constant background chatter.

In addition to being a general annoyance, workplace noise is a serious threat to overall productivity, and is an issue that requires attention now more than ever as offices frequently choose to adopt an open floor plan – less walls does equal more opportunity for noise to travel. Luckily, there are practical ways to control sound in the work space, in order to create a more peaceful and productive environment for employees.

Regardless of your floor plan, it’s always a good idea to create areas of refuge within work spaces where workers can go to focus their concentration, such as a privacy room, a quiet section in a corner outside of all the usual busy distractions, or a sound-proofed conference room – solutions that can usually be enacted without a great deal of time or cost. Other noise reduction options include everything from larger scale projects like sound-masking systems, to smaller solutions such as communal play lists comprised of music that employees can all agree to. At the end of the day, even taking the first step of simply being mindful of the noise levels and looking for solutions can be a great first step towards improving the workplace environment.

The Benefits of A Thoughtful Floor Plan

The debate about the superiority of open floor plans vs closed ones is ongoing, and remains as heated as ever. However, there are certainly ways to make improvements to productivity that work under both options. In it’s most fundamental sense, this comes down to striking the right balance for your space, and being attentive and thoughtful in regards to creating a layout that serves to help employees in achieving their specific work goals.

If you’re in an open space, as mentioned earlier, it’s a good idea to create spaces where workers can go to concentrate away from the high-traffic areas. Conversely, if your main work space is primarily closed, having open collaborative areas where workers can get together to brainstorm, discuss, and interact with each other in a personal manner can be a boon as well. Optimally, the goal should be to foster an environment that allows for both privacy and collaboration, as each is needed.

In addition to these conceptual tips, there are also more practical things that can be done, such as organizing the work pace so that people don’t have to constantly walk across the entire room (and thus distract others) in order to access a commonly used area or piece of equipment. A little bit of observation and consideration can go a long way when planning an office layout.

Love Your Body – Ergonomics and Workplace Flexibility

While this ‘tip’ might be commonly known, it’s still important not to underestimate just what good posture and functional desk space can do for productivity levels. Ensuring that your office is equipped with appropriate equipment (chairs, desks, the right technology, etc.) is always a worthwhile investment. Taking this a step further, many companies of late have been giving the option for workers to choose from a variety of different setups – from standing up with an adjustable desk, to sitting on a medicine ball, as well as all the more conventional options in between.

Sometimes we all need a change in scenery to get our brains going, or a chance to get up and stretch, and in this regard workplace flexibility can be a significant step toward providing better overall productivity. Many companies even allow for telecommuting, which is great when possible, but improving workplace flexibility can be something as simple as creating a space where workers can move around and refresh their minds and bodies if needed.

In the most basic terms, efforts to make the office space an enjoyable, comfortable, and efficient place to work can do wonders for performance and productivity. So whether you’re searching for your next office space on OfficeSpace.com or simply looking to spruce up your current office, taking the time to give proper attention to some of the factors discussed above can be a great first step towards improving any type of working environment.