Why Aren’t Listing Agents Calling Me Back?

There are two primary reasons leasing agents do not return calls. One is that they are too busy and the space you are interested in is simply too small, and the other is that they think that the likelihood that you close a lease is low. There is not much that you can do about the agent being too busy, but there is everything you can do to be convincing. Put yourself in the leasing agent’s shoes and then compare the following messages:

  • “Hi Bob. I’m thinking about starting a new business and am trying to get a feel as to what’s out there. Can you give me a call back at 555-1212 and let me know what spaces you have for lease?”
  • “Hi Bob. I found your listing on OfficeSpace.com. I’ve been looking at my options for a while now and am very interested in viewing the 915 square foot space that you have listed on the 2nd floor of the Atrium Building. Can you please call me at 555-1212 to set up a time when I can tour the space?”

The first message is general and vague, and gives the impression that the person is just looking around. In the second message, however, the caller appears to have done their research and is asking about a specific property. They’re less likely to waste an agent’s time.